Customs: The customer is
responsible for all import licenses, duties, and customs clearance.
Shipment: Products will be
shipped within the time period specified in the quotation. The customer will
be notified of any unusual delay out of ExpressParts-USA's control. Typical
delivery time is 10-15 working days for air parcel and five for express
mail/courier service. ExpressParts-USA is not responsible for freight delays
Prices: The prices shown or quoted
are subject to change without any notice and while
products are in stock.
Payment methods: Cash in advance,
wire transfer, or debit to an international credit card account, all in US
dollars. Please provide complete credit card information (name, address,
card type, and expiration date) and sign the proforma invoice/quotation.
warrants that all new parts, accessories, and supplies sold will be free of
defects in material and workmanship for the warranty period established by
the respective manufacturer, but not less than 30 (thirty) days. If
notified of such defects during the warranty period, ExpressParts-USA will,
at its option, repair, exchange or refund products which prove to be
defective. Replacement products may be either new or like-new. The warranty does not apply to defects resulting from
misuse, accidents, improper installation or maintenance, or negligence. Warranty claims must be made by
email, telephone or
fax. The shipping, handling, insurance, and packaging (SHIP) costs are not
refundable. The customer is responsible for the costs of return of the
defective products to ExpressParts-USA. Preowned or refurbished parts, accessories, and supplies are
sold in "as is" condition, without any warranties or
representations, express or implied, or any kind whatsoever.
liability under the warranty is limited to repair, replace, or refund the
new parts, accessories, and supplies sold. The remedies in this
warranty statement are the sole and exclusive remedies of the customer. In no event shall ExpressParts-USA
be liable for consequential or incidental damages for breach of this or any
other warranty, expressed or implied whatsoever, even if the loss or damage
is caused by ExpressParts-USA's negligence or fault.
Returns: Nothing can be returned
without prior authorization and a return goods authorization number (RGA#)
from ExpressParts-USA. Returned goods must be shipped by air or courier
service, fully insured
and prepaid, to ExpressParts-USA.
Shipment Damages: Must be
reported within 24 hours of receipt to the carrier and ExpressParts-USA.
ExpressParts-USA is not responsible for damages not reported in time and,
therefore, not covered by